Customer Service

January 9, 2020

How to Sell Products Online

In today’s digital world, there are many different platforms that you can utilize for an online store. So how do you go about choosing the right one for your company? Here are a few things you will want to keep in mind when choosing a digital store...
December 18, 2019

Treat Everyone You Meet Like a Potential Client

Of course, we should all go through life treating everyone like humans. Being kind to everyone we meet, listening to each other and being respectful. But even the best of us don’t abide by that 100% of the time.
February 20, 2018

Always Expect Poop: Lessons in Project Management

Here are the lessons in project management I've learned in my first months as a new parent.
December 19, 2017

The Importance of Wowing Your Customers

It's simply not enough these days to be status quo. Especially if you provide a product that can be bought elsewhere or a service/need that can be done by someone else.
April 2, 2013

How to Fail at Customer Service

We have entered an interesting part of small business mentality in our country. While you think that consumers would be looking for better deals, they are looking for better quality – both in products and in service.
September 13, 2012

Why GoDaddy Going Down Should be a Wakeup Call for Your Business

When the internet seemed to be at a standstill on Monday, I was oblivious to the problems that what seemed to be thousands upon thousands of people were panicking that their websites were down.
May 8, 2012
listening to customers

When Your Customers Aren’t Talking, You Should be Listening

Just because your customers aren't telling you there is a problem, it doesn't mean that there isn't a problem.
December 5, 2011
never burn bridges

Just When I Thought I Was Out…

Never burn bridges & always leave on good terms because you never know when circumstances will change.
November 3, 2011
shout it out design

4 Benefits to Being a Client of Shout It Out Design

Today, there are nearly as many web designers as lawyers. How do you choose the right fit for you?