September 13, 2012
When the internet seemed to be at a standstill on Monday, I was oblivious to the problems that what seemed to be thousands upon thousands of people were panicking that their websites were down.
July 20, 2012
I recently read an article on the Harvard Business Review, "Sales Reps Should Avoid Customers Who Are Ready to Buy." While I agree with the article's overall message. One sentence goes by without much fanfare...
July 6, 2012
Why be average at a bunch of things when you can be great at a few? Look at what your clients really need from you and get rid of the rest.
May 11, 2012
Is it a good idea to share or trade services? Or will you end up fighting on the floor? When it comes to owning a small business, you try to save money where you can. And with that comes opportunities to work with other small businesses for trade, instead of cash.
May 8, 2012
Just because your customers aren't telling you there is a problem, it doesn't mean that there isn't a problem.
March 22, 2012
Losing a client is rarely a positive. But take time to evaluate why the decision was made and how to keep it from happening again.
March 16, 2012
Blogs can be a great way to draw in a highly targeted audience to your small business.